FAQ

Our gowns range between $1,500 – $10,000. You will find most of our gowns priced between $2,500 – $5,000

Yes, it is best that you make an appointment in order to secure the perfect day and time for your Kelly Faetanini shopping experience. This helps us to prepare for you and your guests, ensuring that each customer enjoys a personalized, one-on-one appointment with their stylist.

If this is your first time shopping with us your bridal appointment will be 75 minutes. Returning bridal appointments are 60 minutes. If you are interested in a longer, more exclusive appointment, please contact us at nyc@kellyfaetanini.com we will be happy to discuss details and availability.

You can request your appointment online, just click here. Our online calendar allows you to select your preferred dates and times. A member of our team will reply to your request within 24 hours to book your appointment.

 

If you require additional assistance, please do not hesitate to email us at nyc@kellyfaetanini.com

No we do not. We will take a credit card when your appointment is booked and process a $50 cancellation fee if you cancel within 24 hours of your appointment or do not show up for your appointment. If this does occur we will credit the cancellation fee if you reschedule and purchase from us.

We understand this is an exciting time in your life and big decisions are being made with all your
planning. This is truly the fun part, bring your most trusted confidants, an open mind and your
beautiful smile! We do recommend if you are planning to wear shapewear; have it with you so
you can try on dresses and get a feel of what works best and makes you feel the most beautiful
and confident!

Our flagship carries sample sizes from 4 – 10. We do offer a wide variety of samples in various sizing; please contact  if you want to know if your favorite gown is available in your ideal sample size.

Yes, once your appointment is booked please use your portal by noting your favorite Kelly Faetanini styles, This is a great way to get the conversation started with your stylist. **Also helpful, if you have a style from another designer on your mind; feel free to share with us and your Kelly Faetanini stylist will work with you to suggest styles from our collection.

At this time, we do not have samples that we sell off the rack. Follow us on Instagram for our next sample sale. These gowns are sold as is and you can take your gown home the day you purchase!

We are cashless. We accept all major credit cards : AMEX, VISA, Mastercard + Discover.

Your gown is made to order; with a 14 week standard delivery. We can offer shortened delivery with rush fees when necessary.

We do not have in store alterations at this time. We do have talented bridal seamstresses to refer you to. Your appointments and payment will be made directly with the seamstress.

41 Wooster Street
NY, NY 10013


The closest train stations to us are found at Prince Street, Spring Street and Canal Street. (Q, N R, W, 4, 6, A, C, E)